System Support and Implementation Specialist at Financial Services

THE PURPOSE OF THE ROLE

  • The ability to investigate and apply expertise to data with the aim of providing the specific area of ​​expertise.
  • The ability to analyze data and extract trends to ensure process improvement and/or customer satisfaction. This could take the form of innovative ideas as well as the task of compiling reports.
  • Engage and list current team/company challenges and use expertise to solve problems to provide viable solutions.
  • The ability to solve a problem with the intent to use expertise/ability and/or experience to resolve quickly.
  • Perform quality assurance based on the specialized requirements of the role.
  • Must be able to provide strong communication stakeholder management. customer feedback, customer management, respond to queries in a timely manner.
  • Engage in a professional manner, whether verbally or face-to-face
  • Analyzes fund rules, policies and mandates and summarizes them in a fund setup document
  • Set up a new business
  • Provide training on administration processes to new clients
  • Perform system tests on new functionality
  • Write test cases for new features.

REQUIRED QUALIFICATIONS

  • Matrix
  • Database administration (MCSA certificate) MySQL
  • Knowledge of Structured Query Language (SQL)
  • 2 to 4 years of experience in a similar position (non-negotiable)
  • Experience in pension fund administration
  • Financial insight

Desired skills:

  • Attention to detail
  • Organisational skills
  • precision
  • Ability to work under pressure

Desired work experience:

  • 2 to 5 years Financial advice and advisory service
  • 2 to 5 years Software development

Desired level of qualification:

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