Community Health System Patient Financial Services Wins Best Revenue Cycle Performance Award from a Global Company – NWILife

Community Healthcare System Patient Financial Services has been recognized for excellence in performance by Crowe LLP, a global accounting, consulting and technology firm.

The Crowe Performance Awards recognize superior patient experiences in revenue cycle operations. The revenue cycle encompasses the entire process of engaging and paying customers, from start to finish. Rewards were determined based on organizational workflows using key key performance indicators, or KPIs, monitored through Crowe’s software technology.

Community Healthcare System also received this distinction in 2021.

“The financing of health care continues to become more complex. We want to help our patients understand their insurance benefits, so we continue to focus on transparency,” said Karen Schneider, Regional Director of Patient Financial Services for the Community Health System. “We strive to ensure that our employees are engaged, engaged, competent and enthusiastic. Our goal is to guide patients through a stress-free experience so they can focus on their well-being.

To learn more about Community Health System hospital programs and services, visit COMHS.org.